About Our Team

  • Engineer – Marcus Gibbins
  • 5 years working within the industry
  • Wide experience on all hot tub makes and models
  • From minor repairs to a major overhaul, Marcus has experienced it all. He works to ensure you get your hot tub up and running as efficiently as possible.

What We Offer at MG Hot Tubs

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stephen fisher
04/07/2026
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Prompt response and great service
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Mark Price
30/06/2026
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Fantastic service from Ben who came to service our hot tub which had been out of use for some time. He worked non stop, including through the rain, to get it up and running and looking great! He and Marcus provided lots of useful advice on how to keep it maintained and what products we needed as first time hot tub owners. MG Hot Tubs will be our go to for future servicing and maintenance. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
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FATS
20/06/2026
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Free advice saved the day / thank you Marcus - quick/knowledgeable and very helpful.
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Annette Mccorkel
15/06/2026
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Great experience with Marcus fixing our hot tub. He kept us informed on his arrival time. When he arrived he was professional and had our hot tub fixed in no time. Would highly recommend this company.
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Martin Topping
09/06/2026
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Marcus was great and communication was clear. Job done and at a great price. I would highly recommend him.
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Juliet Pereira
08/06/2026
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After winter shut down a leak formed - Marcus and team responded quickly, assessed and fully serviced - now we have our tub ready for use and enjoyment again. Thank you for the professional service.
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RokZolid (RokZolid)
28/05/2026
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Great service and tub repair by Marcus. Excellent communication throughout! Highly recommended.
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Liz Pearce
27/05/2026
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Marcus at MG Hot Tubs came today to fit a part on our hot tub and we were extremely pleased with the service we received. His communication beforehand was excellent, keeping us fully informed throughout. The work was carried out quickly and efficiently, and Marcus was friendly and professional at all times. We would highly recommend MG Hot Tubs and wouldn’t hesitate to use them again in the future.
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George Joseph
27/05/2026
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Would like to thank Marcus for the quick response, very helpful and knowledgeable, great customer service and certainly recommended George
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Fur the Love of Dogs
15/05/2026
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Can't rate Marcus at MG hot tubs highly enough. So easy from first enquiry to diagnosis of the faults on our hot tub, a clear quotation and worked carried within a week. I highly recommend!
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At MG Hot Tubs, we provide reliable hot tub and swim spa repairs, servicing and maintenance for customers in Folkestone and the surrounding area. Whether your hot tub has stopped heating, developed a leak, has poor jet pressure or simply needs a full clean and service, our team can help diagnose the issue and recommend the right solution.

We work on a wide range of hot tub makes and models, from routine servicing through to more involved repairs and recommissioning work. Our aim is simple: to keep your hot tub safe, clean and working properly, so you can get back to enjoying it without unnecessary stress.

From annual hot tub servicing to refresh cleans, repairs, winterisation and installation support, MG Hot Tubs gives Folkestone customers a practical, honest and professional service.

Professional Hot Tub Winterisation in Kent

Book your hot tub winterisation before freezing temperatures arrive. We professionally drain the system and pipework, prepare the pumps and help protect your hot tub from costly winter damage

From £249 inc. VAT

Book Hot Tub Winterisation
Hot tub by a shed in the garden

Reliable Hot Tub Repairs in Folkestone

Hot tub problems can quickly become frustrating, especially when you are unsure whether the issue is electrical, mechanical or water-related. We help Folkestone customers with common hot tub faults including heating problems, leaks, pump issues, jet faults, control panel problems and general performance concerns.

Our engineer will assess the problem, explain what needs doing and provide clear advice before carrying out any work. Where replacement parts are needed, we can help source suitable components and complete the repair as efficiently as possible.

Professional Hot Tub Servicing and Maintenance

Regular hot tub servicing helps protect your investment, improve water quality and reduce the risk of avoidable repair bills. Our full service and refresh options are designed to keep your spa clean, hygienic and performing as it should.

A service can include draining and deep cleaning the hot tub, cleaning the filters, checking chemical levels, inspecting the equipment bay, checking the topside panel, reviewing the pipework and advising on any issues found. This gives you a clearer picture of your hot tub’s condition and helps prevent small problems from turning into costly faults.

Hot Tub under large canopy/gazebo

Honest Advice and Clear Quotes

We believe hot tub maintenance should be straightforward. If you are based in Folkestone, we will discuss the work required and provide a free quote before confirming your booking.

Whether you need a one-off repair, a seasonal clean, a hot tub refresh before summer, winterisation before colder weather or help getting an unused hot tub back into working condition, we will give clear guidance on the best next step.

Frequently Asked Questions

Please contact us if you cannot find an answer to your question.

Yes, MG Hot Tubs provides hot tub repair services for customers in Folkestone and the surrounding area. We can help with issues such as leaks, heating faults, pump problems, jet faults, electrical concerns and general performance issues.

Our hot tub servicing can include a drain down, deep clean, filter clean, pipework rinse, water balancing, visual inspection, equipment bay check and advice on any faults or maintenance concerns. The exact work depends on the type of service booked.

Yes, we can help inspect, clean and recommission hot tubs that have been unused for a period of time. This may involve a deep clean, system flush, checks for leaks, inspection of key components and advice on any repairs needed before regular use.

Yes, MG Hot Tubs provides swim spa servicing as well as standard hot tub servicing. Swim spas usually require a more detailed service due to their size and water capacity, so we will advise on the right approach when quoting.

Pricing depends on the service required, the location, the condition of the hot tub and whether any parts or repairs are needed. As Folkestone is outside the core Haywards Heath radius, please get in touch for a free quote before booking.

Contact Us

If you’re in Folkestone and need reliable hot tub repairs, servicing or maintenance, MG Hot Tubs is here to help. Contact us today to request a free quote, book a service or get advice on the best option for your hot tub.

Serving Sussex, Surrey, South London and surrounding areas, including Crawley, Worthing, Hassocks, Horsham, East Grinstead, Eastbourne, Burgess Hill, Purley, Coulsdon, Warlingham, Seaford, Lewes and Haywards Heath.